Use 2FA for your security
( 1) Step
- Log in to your account, welcome page.
- Search my account, just follow the proposed steps.
- Keep your key so as not to risk someone who intends to steal your data
don't pass it on to anyone.
(2) I performed all the procedures, but I am unable to access my account, try again or use other browsers, if the problem persists, contact dogex support
(3) I don't want to use 2FA
you are free to uninstall,
Note: You will be responsible for your own risks and losses, so it is extremely important that you use 2FA
For your safety.
(4) I lost my phone, I need to recover my account
For some reason, you lost your phone or it was stolen, you didn't lose your account
you need to send us a ticket.
(5) step
- You need to send photographic documents.
- You need to send us a self from your face.
- You need to send a document with details of what happened.
- You need to send us the following access data: email / username.
Our team has up to three days to respond, be careful not to send multiple tickets, talking about the same problem, as they may delay your request even further.